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Hotel ZaZa Houston Memorial City

★★★★·9.4/ 10Excellent
·Hotels
Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 47 facilities +
Review
Property information · Hotelbeds

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 5:30 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets.

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Guest scores & sentiment

From 296 guest reviews · multi-source · as of 2026-07-19

Guests praise exceptional, personalized staff service and room upgrades. Rooms are clean and stylish. Complaints focus on inconsistent housekeeping, pool noise, billing errors, and occasional unprofessionalism.

Dimension scores · cross-source

Location9.9
Service9.8
Cleanliness9.2
Facilities9.1
Value9.0
Surroundings8.8
+ PraisedFriendly and professional staff · Spacious, clean and comfortable rooms · Stylish design and great vibe · Excellent and convenient location
- ComplaintsMandatory valet parking fee · Traffic noise in highway-facing rooms · Occasional room view or bed type mismatch · Isolated reports of service and food falling short

KEYIdeal for service-focused travelers. Verify housekeeping schedules, watch for pool noise, and keep receipts to avoid billing disputes.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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