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The Francis Hotel

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 49 facilities +
Review
04

Guest scores & sentiment

From 328 guest reviews · multi-source · as of 2026-07-19

Guests highly praise the historic charm, boutique atmosphere, and exceptionally warm, attentive staff. Rooms are consistently clean, comfortable, and well-appointed, with free parking and convenient nearby dining appreciated. Minor criticisms include occasional noise/soundproofing issues, minor maintenance oversights in some rooms, and rigid automated communications. Overall, the experience is highly rated and memorable.

Dimension scores · cross-source

Cleanliness9.7
Service9.5
Value9.4
Location9.4
Surroundings9.2
Facilities9.0
+ PraisedWarm and attentive service · Comfortable beds · Historic building charm · Convenient location with free parking
- ComplaintsPoor soundproofing · Maintenance issues · Long check-in wait · Cleaning details need improvement

KEYIdeal for travelers seeking historic charm and attentive service. Request higher-floor or interior rooms if sensitive to noise, and inspect minor fixtures upon arrival.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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