Name: Хотел Crystal
Address: 1 Nikolaevska Str., Ruse, BG

04

Guest scores & sentiment

From 77 guest reviews · multi-source · as of 2026-07-22

Guests praise location, cleanliness, staff, and breakfast. Major complaints involve poor bathroom design (no shower screen/drainage), noise insulation issues, AC failures, and shabby facilities deemed unworthy of a 4-star rating.

Dimension scores · cross-source

Service9.5

Cleanliness9.4

Location9.3

Rooms9.2

Value9.1

Facilities8.9

Surroundings8.8

Wi-Fi8.1

＋ PraisedExcellent location · Friendly and cheerful staff · Good breakfast · Clean rooms

－ ComplaintsPoor soundproofing · Windows do not open · Basic bathroom facilities · Shabby appearance

KEYSuitable for those valuing location/service. Avoid if sensitive to noise or requiring standard 4-star bathroom facilities; verify AC condition.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double or Twin Room with City View

2 × Twin bed18 ㎡up to 2

Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as garden views. The unit offers 2 beds.

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Facilities · 32

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsBBQ facilitiesLift / ElevatorLuggage storageSafety deposit boxSoundproof roomsParkingKid mealsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedFire extinguishersInvoice providedSmoke alarmsKey accessCCTV outside property24-hour securityKey card accessInternet accessJapanese gardenOffsite parking discounted rates availableSelf parking (surcharge)Television in common areasFree wired internetHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout

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Nearby & map

Sights

1

St Paul of the Cross Cathedral

place_of_worship

Bulgarian Cathedral

653m

2

Monument of Liberty

monument

monument in Ruse, Bulgaria

732m

3

Dohodno Zdanie

culture

642m

4

Gradski Stadium

culture

stadium in Rousse, Bulgaria

1.3km

5

Kaliopa House

museum

Bulgarian museum

1.1km

6

Danube Bridge

landmark

road–rail bridge over the Danube river

6.8km

7

Holy Trinity Cathedral, Ruse

place_of_worship

church in Ruse

816m

8

Rousse Regional Historical Museum

museum

regional museum of Bulgaria

117m

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.