Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the modern, spacious rooms, 24/7 free spa access, and tranquil setting. Food service is highly rated for value. Minor complaints include maintenance details (bathroom grout, noisy fridge), heating failures, and occasional communication gaps.

Dimension scores · cross-source

Rooms9.6

Cleanliness9.5

Facilities9.4

Value9.3

Service9.0

Location8.7

＋ PraisedHigh cost-performance ratio · 24/7 free pool and spa access · Spacious, modern, well-equipped rooms · Generous breakfast with in-room dining

－ ComplaintsDisorganized meal service or self-heating required · Maintenance details lacking (e.g., bathroom grout) · High drink prices · Insufficient arrival information and guidance

KEYIdeal for relaxation seekers. Verify room functionality, especially heating, before arrival. Expect minor service inconsistencies.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Facilities · 11

All facilities & services listed by the hotel (aggregated across sources).

Free ParkingAir conditioningSwimming poolFamily roomsSaunaParkingTerracePrivate parkingIndoor poolNon-smoking roomsFitness center

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Nearby & map

Dining

1

Le Balcon

Traditional Cuisine, Country cooking · Bib

€€

Chef Jean-Philippe Gauthier is upholding the traditions of this former coaching inn, which has been in the family since 1951. House specialties include: rabbit terrine with foie gras, chicken with vin jaune and morels, and a knockout trolley of matured cheeses. Meals are served in an interior that blends character and authenticity. Charming welcome and service. Rooms for overnight stays.

12.7km

2

Bulle d'Osier

Creative · ★★ Michelin

€€€€

A former officers' mess, this mansion standing proud next to the Porte des Moulins is now a charming restaurant, designed and set up by chef Laurent Petit. Both the name and decor of this elegant property surrounded by a large vegetable garden pay homage to the tradition of basket-making in Fayl-Billot – the birthplace of this champion of ingredients from Lake Annecy. The carte blanche menu devised by Valentin Loison (the chef from the Jura previously worked at Le Clos des Sens and Mirazur) is creative and on point, drawing inspiration from foraging (polypody), garden vegetables, local livesto

38.2km

3

Mirabelle

Modern Cuisine · Bib

€€

Martine and Laurent Petit have chosen to write a new chapter in their story on these premises that used to be an officers' mess – in an elegant townhouse next to the Porte des Moulins. The great chef has teamed up with Valentin Loison (in the kitchen) and Anaïs Bercegeay (front of house) to bring this ambitious project to life. Surrounded by a magnificent vegetable garden, the house has been turned into a hotel that accommodates two restaurants. At Mirabelle, the atmosphere is resolutely warm and convivial, providing the perfect setting for diners to savour the indulgent cuisine made with ingr

38.2km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.