Guest scores & sentiment

From 135 guest reviews · multi-source · as of 2026-07-19

Praised for exceptional service, soothing alkaline onsen, and exquisite kaiseki cuisine in a serene setting. Criticized for inconsistent breakfast quality, minor facility details, and occasional staff communication issues.

Dimension scores · cross-source

Wi-Fi10.0

Rooms9.4

Service9.0

Cleanliness9.0

Facilities8.8

Surroundings8.4

Value8.1

Location8.1

＋ PraisedWarm and attentive service · Unique viscous hot spring · Abundant free drinks · High food quality and cleanliness

－ ComplaintsSmall room space · Difficulty booking massage · Artificial flowers in rooms · Inconsistent breakfast quality

KEYIdeal for travelers seeking premium onsen and service. Manage breakfast expectations and appreciate the tranquil atmosphere.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Japanese-Style Standard Room

4 × Futon Mat53 ㎡up to 4

Offering a mountain view, rooms are fitted with tatami (woven-straw) flooring. The private bathroom comes with a bath tub made from hinoki cypress wood.

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Standard Twin Room

2 × Twin bed53 ㎡up to 2

Decorated with warm natural colors, functional rooms come with free wired internet access. Some rooms come with a barrier-free bathroom.

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Facilities · 38

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFree beach shuttleAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsSaunaMassage servicesParkingKaraokeShared lounge/TV areaPublic BathFire extinguishersInvoice providedSmoke alarmsKey card accessInternet accessJapanese gardenFree beach shuttleNo accessible shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesReception hallSelf parking (surcharge)Shopping on siteSpa tub (surcharge)Vegetarian menu options availableAccessible shuttleFree wired internetFront desk (limited hours)GamesHousekeeping on requestNon-smoking roomsRoom serviceNon-smoking throughout