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Casa Polanco Hotel Boutique

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 01:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageAll 64 facilities +
Review
04

Guest scores & sentiment

From 129 guest reviews · multi-source · as of 2026-07-19

Guests praise exceptional service, home-like atmosphere, and prime Polanco location. Facilities and dining are highlighted. Minor complaints include AC issues, occasional service errors, and reduced experience during low occupancy.

Dimension scores · cross-source

Location10.0
Facilities9.6
Cleanliness9.6
Surroundings9.6
Service9.3
Value9.0
+ PraisedWarm, family-like service · Excellent breakfast and drinks · Elegant design and ambiance · Prime, quiet location
- ComplaintsRude staff member · Booking errors · Room odor issues · Minor facility issues

KEYIdeal for those seeking top-tier service and privacy. Check AC performance and note limited options during low occupancy.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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