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citizenM San Francisco Union Square

★★★★·9.4/ 10Excellent
ccitizenM·Marriott Bonvoy·Hotels
Check-in 02:00 PM / out 11:00 AM
Air conditioningLift / ElevatorExpress check-in/check-outFacilities for disabled guestsIroning servicePrivate check-in/check-outAll 31 facilities +
Review
01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests praise the strategic location, smart room features, and exceptional staff service, noting high value. Main complaints involve compact room sizes, firm mattresses, and isolated incidents of cleanliness or maintenance issues.

Dimension scores · cross-source

Location10.0
Cleanliness9.2
Surroundings9.2
Service9.0
Value9.0
Facilities8.8
+ PraisedStrategic location · Exceptional staff service · Modern smart facilities · Great communal vibe
- ComplaintsCompact rooms · Maintenance issues · High prices · Missing basic amenities

KEYIdeal for those valuing location, tech, and social vibes. Those sensitive to space or preferring soft beds should consider alternatives.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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