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Grand Hotel Victoria Concept & Spa, by R Collection Hotels

★★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Proposal/romance packages availableElectric car charging stationFitness facilitiesFree breakfastFull-service spa24-hour front deskAll 30 facilities +
Review
Property information · Hotelbeds

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Grab a bite at Ristorante 1827, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free valet parking is available onsite. Make yourself at home in one of the 81 air-conditioned rooms featuring minibars and espresso makers.

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Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Grand Hotel Victoria Concept and Spa - Lago di Como · 希尔顿金卡入住报告(2025年8月)

Grand Hotel Victoria Concept and Spa - Lago di Como 住客入住记录

2025-11-22

****ea7ec · 2025-11-22 · Source ↗

See all 1 reports →
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Guest scores & sentiment

From 310 guest reviews · multi-source · as of 2026-07-09

Guests praise the lakeside location, modern luxury renovations, exceptional staff, and spa. Minor complaints involve complex smart room controls and occasional service inconsistencies.

Dimension scores · cross-source

Location9.7
Cleanliness9.6
Surroundings9.6
Facilities9.5
Service9.4
Value9.1
Rooms4.4
+ PraisedExceptional and attentive service · Outstanding spa facilities · Prime location and beautiful grounds · Luxuriously renovated rooms
- ComplaintsComplex smart room controls · Inconsistent housekeeping · Limited concierge local knowledge · Restrictions on dining areas

KEYIdeal for luxury seekers valuing service and spa. Familiarize yourself with smart controls and confirm dining details.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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