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Tokiwa Hotel

★★★★·9.1/ 10Excellent
·Ryokans
Offsite parking discounted rates availableElectric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageAll 56 facilities +
Review
Property information · Hotelbeds

Tokiwa Hotel offers Wi-Fi internet connection in communal areas. This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. Common areas are suitable for wheelchair-disabled people. Travellers arriving by car will appreciate parking available at Tokiwa Hotel. Some services may be subject to additional charges.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise exceptional service, spacious rooms, stunning gardens, Mt. Fuji views, and quality dining/onsen. Minor complaints include dated facilities, low beams in some rooms, and lack of shuttle transport.

Dimension scores · cross-source

Cleanliness9.8
Rooms9.7
Service9.7
Facilities9.3
Wi-Fi9.2
Location9.2
Surroundings9.2
Value9.1
+ PraisedSpacious and comfortable rooms · Attentive staff with good English skills · Complimentary post-bath snacks and drinks · Beautiful gardens and tranquil atmosphere
- ComplaintsBathroom area and some facilities feel slightly dated · Small TV and low door lock position · Limited garden signage or guidance · Limited dining options for guests without dinner reservations

KEYIdeal for service-focused travelers. Note dated facilities, low beams in Japanese rooms, and arrange own transport.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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