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I Hotel Batam

★★★★·9.4/ 10Excellent
·Hotels
165 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 30 facilities +
Review
Property information · Hotelbeds

Located in the heart of Batam, I Hotel offers upscale accommodations just a 4-minute walk from Nagoya Hill Mall and a short drive from Harbour Bay Ferry Terminal. Guests can enjoy a variety of amenities, including an outdoor pool, spa tub, sauna, two bars/lounges, and a restaurant with 24-hour room service. The hotel also features a business center, conference facilities, and complimentary Wi-Fi. The 165 air-conditioned rooms include minibars, private bathrooms, and convenient amenities such as safes and desks.

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Guest scores & sentiment

From 662 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location near Nagoya Mall, spacious rooms, and friendly service. Breakfast variety is highly rated. Common complaints include lingering smoke/musty odors in some rooms, occasional housekeeping lapses, and limited seating during peak breakfast hours.

Dimension scores · cross-source

Surroundings9.6
Location9.4
Cleanliness9.1
Value8.9
Service8.9
Facilities8.8
Rooms8.2
+ PraisedPrime location with direct mall access · Friendly and helpful staff · Spacious and clean rooms · Good facilities (pool/gym)
- ComplaintsMediocre breakfast taste/quality · Slow or error-prone room service · Poor maintenance of some facilities · AC or shower issues

KEYIdeal for families/business travelers seeking convenience and space. Request non-smoking rooms carefully; avoid peak breakfast hours.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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