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Mandarin Oriental, Lago di Como

★★★★★·9.4/ 10Excellent
MMandarin Oriental·Fans of M.O.·Hotels
20 rooms
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 98 facilities +
Review
Property information · Hotelbeds

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the theme park shuttle (surcharge). Enjoy local and international cuisine at L˜ARIA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

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Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the stunning lake views, gardens, spacious suites, and generally excellent service and dining. Common complaints include poor pre-arrival communication, inconsistent service responsiveness, inconvenient parking procedures, and occasional cleanliness issues.

Dimension scores · cross-source

Rooms9.8
Location9.8
Cleanliness9.7
Facilities9.6
Wi-Fi9.5
Surroundings9.4
Service9.3
Value8.4
+ PraisedLake views and spacious suites · Personalized and attentive service · Unique floating pool experience · Serene and beautiful environment
- ComplaintsInefficient pre-arrival communication · Lack of sun protection at pool · Inconsistent food quality · Noise and privacy concerns

KEYIdeal for those seeking tranquil lake views and luxury. Confirm itineraries in advance, expect variable service speed, and note parking logistics.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient for transportation?+
With a 9.8 location score, it offers a paid shuttle to Como and free parking, making exploration easy.
diningHow is the dining experience? Are there kid meals?+
Dining scores 9.6 with Lombard specialties. Kid meals and allergy-free options are available, though breakfast variety was noted as limited by some families.
familyIs this hotel suitable for families with children?+
Yes, it welcomes pets, offers family rooms, baby gates, and kid meals. Families love the lake-view suites and pool, but note potential noise and slow admin response.
coupleWhat is the atmosphere like for couples?+
Couples praise the romantic lake-view suites, floating pool, and personalized service. It's serene, though the pool lacks shade and service can be inconsistent.
roomHow are the room facilities and comfort?+
Rooms score 9.8 for spaciousness. Superior rooms get 9.7, featuring luxury amenities and lake views, though occasional cleaning issues were noted.
serviceWhat is the level of service?+
Service scores 9.3 and is generally warm and professional. However, poor pre-arrival communication and inconsistent responsiveness are common complaints.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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