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Mercure Sao Paulo Pinheiros

★★★·8.7/ 10Recommended
·Hotels
2000 opened· 222 rooms· Check-in 03:00 PM / out 12:00 PM
Sustainability/community reinvestment (10% revenue or more)Proposal/romance packages availableComprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsAll 65 facilities +
Review
Property information · Hotelbeds

Strategically located in the Jardim América district, Mercure São Paulo Pinheiros welcomes guests seeking an authentic experience. Comfortable rooms for couples and singles, with adaptations for reduced mobility and offices. All with A/C and free Wi-Fi. La Terrina restaurant serves a full breakfast and the best of Italian cuisine for lunch and dinner. Event rooms, business center, pool, sauna and gym.

04

Guest scores & sentiment

From 503 guest reviews · multi-source · as of 2026-07-05

Guests praise the location, comfortable beds, and friendly staff, with good breakfast ratings. Common complaints include unclear parking fees, maintenance issues like broken pool heating and unstable Wi-Fi, cleaning oversights, and disorganized check-in processes.

Dimension scores · cross-source

Location9.0
Surroundings8.4
Rooms8.3
Cleanliness8.2
Service8.0
Facilities8.0
Value7.4
+ PraisedFriendly and professional staff · Great pool and facilities · Excellent location · Comfortable and clean rooms
- ComplaintsPaid parking · Outdated rooms or poor cleaning · Inconsistent breakfast quality · Long check-in waits

KEYSuitable for those valuing location and basic comfort. Confirm parking fees, inspect room facilities, and expect potential maintenance or cleaning issues.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the nearby transportation?+
Yes, it has an excellent location (score 9.0) in the heart of Pinheiros, São Paulo, with convenient transport.
diningHow is the breakfast? Is there an extra charge?+
Breakfast quality is generally rated well, but incurs a surcharge. La Terrina offers international cuisine and al fresco dining.
facilityWhat leisure and fitness facilities does the hotel offer?+
It features a 24-hour gym, indoor pool, steam room, and full-service spa. Note that some guests reported pool heating issues.
roomHow comfortable are the rooms? Are the beds good?+
Room comfort scores 8.3, with guests praising the comfortable bedding. However, some older rooms may have cleaning oversights.
serviceHow is the staff attitude?+
Service scores 8.0; most guests find staff friendly and professional. However, some noted occasional disorganization at check-in.
policyAre pets or children allowed?+
According to hotel policy, pets and children are not allowed. Please verify this restriction before booking.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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