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Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG

★★★·9.0/ 10Excellent
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2024-06-17 opened· 133 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 41 facilities +
Review
Property information · Agoda

Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi and car hire amenities for your ease in navigating around Memphis (TN). When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Several chosen accommodations at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria By IHG have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Holiday Inn & Suites Memphis - Wolfchase Galleria​ by IHG as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment. Throughout the day, engage in the entertaining activities available at Holiday Inn & Suites Memphis - Wolfchase Galleria​ by IHG. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

IHG One Rewards · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessNot included
Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 353 guest reviews · multi-source · as of 2026-07-08

Guests praise friendly staff, clean rooms, and comfortable beds. Location near shopping is convenient. Complaints focus on maintenance issues (pool temp, locks), paid breakfast inconsistencies, occasional hygiene problems (pests, odors), and noise.

Dimension scores · cross-source

Location9.0
Service8.9
Surroundings8.8
Facilities8.6
Cleanliness8.6
Value8.0
+ PraisedFriendly and helpful staff · Spacious, clean, and comfortable rooms · Convenient location near shops/dining · Extensive breakfast options
- ComplaintsHigh chlorine levels in pool · Poor soundproofing/noise · Hot tub/maintenance issues · Unclear breakfast pricing

KEYGood for service/location seekers. Verify breakfast/pool status beforehand; sensitive to age/hygiene should review carefully.

FAQ · grounded in hotel data & reviews

locationHow is the location and what amenities are nearby?+
Rated 9.0 for location, it is right next to Wolfchase Galleria with abundant dining. It is also a short drive from major attractions like the Memphis Zoo and Graceland.
diningIs breakfast included? How is the quality?+
Breakfast usually incurs an extra charge, though some official member perks may include it. Reviews note inconsistent supply and quality, so confirmation is advised.
serviceHow is the front desk service?+
With a service score of 8.9, guests consistently praise the friendly, efficient, and enthusiastic front desk staff for their quick response and helpfulness.
roomAre the rooms clean and comfortable?+
Cleanliness is rated 8.6, with guests highly praising the comfortable beds and pillows. Despite some aging facilities, the overall comfort is widely appreciated.
facilityWhat fitness and leisure facilities are available?+
It features a 24-hour fitness center (possibly with a surcharge) and an indoor heated swimming pool. Additional amenities include elevators and accessible facilities.
policyWhat are the check-in/out times? Is late checkout available?+
Check-in is at 16:00 and check-out at 11:00. IHG One Rewards Diamond, Platinum, Gold, and Silver members may be eligible for late checkout, subject to availability.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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