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Shangri-La Eros New Delhi

★★★★★·9.2/ 10Excellent
SShangri-La·Shangri-La Circle·Hotels
2005 opened · 2017 renovated· 320 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 88 facilities +
Review
Property information · Agoda

Experience an abundance of unparalleled facilities and features at Shangri-La Eros, New Delhi. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering New Delhi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Shangri-La Eros, New Delhi with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Shangri-La Eros, New Delhi, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within Shangri-La Eros, New Delhi offer unique design elements such as a separate living room. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a coffee or tea maker, bottled water and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Shangri-La Eros, New Delhi. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Create unforgettable moments with your fellow voyagers just steps away, at hotel's bar and nightclub, for a delightful evening together. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, hot tub, salon, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 609 guest reviews · multi-source · as of 2026-07-04

Guests praise exceptional staff service, extensive breakfast, and cleanliness. Common complaints include unstable Wi-Fi, leaking showers, renovation closures, and occasional slow service.

Dimension scores · cross-source

Cleanliness9.1
Service9.0
Location9.0
Facilities8.8
Rooms8.5
Value8.1
+ PraisedPrime location · Warm and professional staff · Lavish and delicious breakfast · Excellent facilities
- ComplaintsInconsistent staff attitude · Renovation noise or closures · Poor WiFi experience · Low value for money/high price

KEYIdeal for service-focused travelers. Check Wi-Fi stability and renovation status beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located centrally with convenient transport, near landmarks like India Gate and Jantar Mantar.
diningIs breakfast and dining variety rich?+
Highly praised for extensive and delicious breakfast. Features 5 restaurants offering diverse cuisines, though some dining prices are considered high.
businessIs this hotel suitable for business travel?+
Highly recommended for business travelers. Guests praise the breakfast quality, banquet services, and professional staff assistance.
familyAre there special services or notes for families with children?+
Staff are child-friendly with coloring papers and kids' menus. However, there is no dedicated kids' club, and some families reported leaking showers.
coupleWhat is the experience like for couples?+
Good experience with enthusiastic staff assisting with surprises. Rooms are clean and well-located, but watch out for construction noise and high bar prices.
roomHow are the room facilities? Any pros and cons?+
Rooms feature bathtubs, AC, and soundproofing. Pros include cleanliness and views; cons involve odors, hairdryer issues, and occasional missing bathtubs.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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