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Moxy Banff

9.0/ 10Excellent
MMoxy Hotels·Marriott Bonvoy·Hotels
📍555 Banff Avenue · Banff ↗
📞+14037623301·Official site ↗
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLuggage storageHot tub/JacuzziAll 29 facilities +
Review
Property information · Hotelbeds

Nestled in the tranquil beauty of Banff National Park, this family-friendly hotel sits on Banff Avenue, a short 15-minute walk from downtown Banff. Local transit and ski buses stop right outside the hotel, providing easy access to the town's restaurants, bars, and shops. Calgary International Airport is just a 1. 5-hour drive away. The hotel offers 88 well-appointed rooms, ideal for both family vacations and romantic getaways. Guests enjoy fabulous views of the Canadian Rockies, a 24-hour reception, a restaurant and bar, conference facilities, complimentary high-speed internet access, and covered parking. Each room features individual heating, cable TV, a telephone, a coffee maker, free high-speed internet access, an alarm clock, a full bathroom, and a balcony. Guests can relax in Banff's only year-round outdoor heated pool, complete with a sun terrace and loungers. A complimentary indoor hot tub and dry sauna are also available. Enjoy a continental breakfast buffet and à la carte or set menu options for lunch and dinner. To reach the hotel from Calgary International Airport, take Highway 1 (Trans-Canada Highway) and exit at Banff/Lake Minnewanka. Turn left onto Banff Avenue; the hotel will be on your right. A daily coach service is also available from the airport's arrivals level.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
Read official programme terms ↗
04

Guest scores & sentiment

From 192 guest reviews · multi-source · as of 2026-07-17

Guests praise the unique retro design, vibrant lobby, and exceptional staff service, noting good value for families. Common complaints include small rooms, unconventional bed layouts, missing fridges, and the distance from downtown requiring walking or bus rides.

Dimension scores · cross-source

Rooms9.3
Cleanliness9.3
Surroundings9.2
Wi-Fi9.0
Facilities9.0
Service8.5
Location8.4
Value7.7
＋ PraisedMid-mod design and lively lobby vibe · Friendly and helpful staff · Clean rooms with clever space utilization · Well-equipped amenities (pool/hot tub/gym)
－ ComplaintsFirm mattresses and poor soundproofing · Compact bathrooms and privacy concerns · Inconsistent bar maintenance and occasional staff attitude · Hot tub/pool malfunctions or temperature issues

KEYIdeal for social travelers, families, and budget-conscious guests. Those sensitive to small rooms or bed layouts should consider alternatives.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from downtown, and is transport convenient?＋
Located about 3.3 km from Cave and Basin National Historic Site and near Banff Park Museum. Guests note it requires walking or bus rides to downtown, while Calgary International Airport is 135 km away. Location score: 8.4.
policyWhat are the check-in and check-out times, and are pets allowed?＋
Check-in is at 16:00 and check-out at 11:00. Pets are welcome, family rooms are available, and the front desk operates limited hours, so please contact the hotel in advance for special requests.
roomAre the rooms spacious, and what is the design like?＋
Rooms feature a distinctive modern-retro design but are commonly described as compact, with some unconventional bed layouts and occasional missing fridges. Room and cleanliness scores both reach 9.3 across 192 reviews averaging 8.6.
familyIs this hotel suitable for families or couples, and what entertainment facilities are available?＋
Highly suitable for families and couples, who praise the lobby game area, pool, and hot tub. Facilities include board games, karaoke, and outdoor furniture, scoring 9.0 with a 99% recommendation rate.
serviceHow is the staff service, and what are the main highlights?＋
Service scores 8.5, with guests consistently praising friendly and professional staff. Top highlights include the vibrant atmosphere, unique design, and good value, while the environment scores 9.2 and recommendation rate reaches 99%.
diningDoes the hotel have a restaurant, and how are parking and fitness facilities priced?＋
The hotel features a restaurant, terrace, and charcoal grill. Fitness facilities and self-parking are paid amenities, while free wired internet, luggage storage, 24-hour security, and key card access ensure comfort and safety.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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