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Gamma Durango Plaza Vizcaya

★★★★·9.1/ 10Excellent
·Hotels
📍Gines Vazquez Del Mercado 806 Col. Nueva Vizcaya · Durango ↗
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 37 facilities +
Review
04

Guest scores & sentiment

From 125 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the friendly and professional staff, spacious clean rooms, comfortable bedding, and convenient location with secure parking. Common complaints involve thin walls causing noise disturbances, limited and inconsistent quality of the complimentary breakfast, and a hidden main entrance with tight front parking requiring overflow to a rear building. Overall, it meets mid-scale business and leisure expectations well.

Dimension scores · cross-source

Location9.0
Service8.9
Facilities8.8
Cleanliness8.8
Surroundings8.8
Value8.0
＋ PraisedFriendly and helpful staff · Spacious, comfortable rooms with full amenities · Quiet executive floor suitable for work · Good value for money
－ ComplaintsUnstable Wi-Fi or expiring passwords · Limited and mediocre breakfast variety · Poor soundproofing in some rooms · Inconvenient access through the mall

KEYIdeal for budget-conscious business and family travelers valuing service. Request quiet rooms away from elevators/hallways, manage breakfast expectations, and allow extra time for parking.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
The hotel boasts an excellent location near the city center with a 9.0 rating. However, note that the main entrance is hidden and front parking is tight, often requiring overflow to a rear building.
serviceWhat is the quality of the hotel's service?＋
Service is highly rated at 8.9. Guests consistently praise the staff for being friendly, professional, and helpful, ensuring a pleasant experience for both business and leisure travelers.
roomWhat are the room conditions like? Is the soundproofing good?＋
Rooms are spacious, clean, and comfortable with an 8.8 cleanliness score. However, soundproofing can be poor in some rooms, leading to noise from hallways or neighbors, so request a quiet room if sensitive.
diningWhat is the breakfast situation like?＋
The Los Portales restaurant offers various cuisines. However, the complimentary breakfast has limited variety and inconsistent quality, with some guests noting disposable cutlery. Those with high expectations may want to dine elsewhere.
businessIs it suitable for business travel? How are the network and work facilities?＋
It is very suitable for business travelers with full amenities and ironing facilities. However, some guests reported unstable network signals or expiring passwords, so have a backup plan for work.
familyIs it convenient for families with children? Any precautions?＋
Children are welcome, offering good value and friendly staff. However, some rooms are small, and breakfast quality is average. Parking requires detours, so allow extra time and check room size suitability.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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