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The Vanderbilt, Auberge Collection

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 04:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsAll 77 facilities +
Review
04

Guest scores & sentiment

From 221 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional personalized service, historic ambiance, and amenities like pools. Criticisms focus on dark/small rooms, tiny bathrooms, and inconsistent dining experiences.

Dimension scores · cross-source

Rooms10.0
Location10.0
Facilities9.2
Cleanliness9.2
Surroundings9.2
Service9.0
Value8.0
+ PraisedAttentive and professional staff · Spacious and comfortable rooms · Beautiful historic atmosphere and grounds · Tasty breakfast
- ComplaintsExtremely dark rooms with poor lighting · Poor value for the high price · Outdated facilities or hygiene issues · Inconsistent food and spa quality

KEYIdeal for those valuing service and history. Verify room lighting and clarify dining preferences beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location convenient? How is the surrounding transportation?+
Yes, it has a perfect 10/10 location score and is praised for its prime spot. A tour desk and public transport ticket services are available for easy travel.
serviceHow is the level of service at the hotel?+
Service scores 9.0/10. Guests highly praise the 'exceptional personalized service' and staff professionalism. Concierge and private check-in/out services are offered.
facility酒店有哪些休闲和健身设施?+
The hotel features a luxury spa, indoor pool, sauna, and fitness center (surcharge). There is also a billiards room, shared lounge, and outdoor terrace for relaxation.
diningHow is the dining experience? Where can I eat?+
It has a restaurant, bar, and garden terrace for gourmet and al fresco dining. However, experiences vary, with some guests noting inconsistencies in quality or arrangements.
roomWhat are the room conditions? What are the pros and cons?+
Rooms score 10/10 with beautiful decor and modern amenities. Main drawbacks include some dark/small rooms, cramped bathrooms, and poor lighting in attic types.
familyIs this hotel suitable for families with children?+
Yes, it allows pets, offers family rooms, and provides educational activities on local ecosystems. However, some families noted issues with aging facilities and value for money.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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