FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

★★·8.8/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
📍19901 E Valleyview Pkwy, Independence, Missouri, 64057 · Independence ↗
📞+18167958889·Official site ↗
2015-08-20 opened· 91 rooms· Check-in 03:00 PM / out 11:00 AM
Express check-outFitness facilitiesFree breakfast24-hour front deskExpress check-in/check-outFree WiFiAll 29 facilities +
Review
Property information · Ihg

- We're right off I-70, which makes it easy to get to the Silverstein Event Center, Arrowhead and Kauffman stadiums and downtown Kansas City. - Independence, Mo is the home town of the 33 President of the United States, Harry S. Truman. Downtown Independence offers a wide variety of tours and museums centered around Truman’s early childhood years. - We have several restaurants within walking distance, as well as the world renown medical facilities Children's Mercy and CenterPoint. - We are located less than 2 miles from the Independence Center Mall and Independence AMC Theaters to meet everyone’s needs.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

IHG One Rewards · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessNot included
Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
Read official programme terms ↗
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-13

Guests praise exceptional staff service, cleanliness, comfort, and location. Complaints focus on occasional unfriendly front desk, AC noise/failure, thin walls, and limited breakfast.

Dimension scores · cross-source

Service9.4
Location9.4
Cleanliness9.2
Value8.8
Facilities8.7
＋ PraisedStaff very kind to children · Hearty and fresh breakfast · Spacious, clean, and comfortable rooms · Excellent lost-and-found service
－ ComplaintsUnderstaffed at times · Noise issues · Limited daily housekeeping · Cleaning and maintenance flaws

KEYIdeal for those valuing service and cleanliness. Avoid if sensitive to noise; verify breakfast availability.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?＋
With a location score of 9.4, guests find it convenient and close to popular attractions. It is well-located for exploring Kansas City.
diningIs breakfast included? How is the quality?＋
Free buffet breakfast is included. Most guests praise the variety and quality, though some note limited options during peak times.
serviceHow is the service level?＋
Service scores 9.4. Guests highly praise staff friendliness and professionalism, especially Scott, though some note inconsistent front desk attitudes.
roomAre rooms clean and comfortable? Any issues?＋
Cleanliness scores 9.2. Rooms are generally clean, modern, and comfortable. Main issues include thin walls causing noise and occasional AC problems.
familyIs this hotel suitable for families with children?＋
While family travelers appreciate the spacious rooms and friendly staff, the hotel policy states 'children_allowed': false. Please verify specific child policies directly with the hotel before booking.
businessHow is the experience for business travelers?＋
Business travelers appreciate the renovated comfort and excellent service. The hotel offers meeting rooms, a business center, and free WiFi, with rich dining options nearby.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
Book on FlyerTrip →