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Departamentos frente al mar en Resort Playa Azul-Tonsupa

9.1/ 10Excellent
·Apartments
Offsite parking discounted rates availableFitness facilities (surcharge)Swimming poolFamily roomsBBQ facilitiesLift / ElevatorAll 55 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, direct beach access, stunning ocean views, and tranquility. Common complaints include poor maintenance (broken appliances, hard beds), hygiene issues (odors, cleaning gaps), slow service, unreliable Wi-Fi, and questionable value for money.

Dimension scores · cross-source

Location9.4
Rooms9.0
Facilities8.9
Cleanliness8.9
Value8.8
Surroundings8.6
Service8.5
Wi-Fi7.1
+ PraisedPrime location & ocean views · Tranquil & private atmosphere · Spacious apartments & good overall facilities · Direct beach access & convenient location
- ComplaintsMalfunctioning appliances & maintenance gaps · Inconsistent cleaning in bathrooms & common areas · Occasional unfriendly or slow staff response · Restricted hours & rules for amenities

KEYSuitable for families seeking sea views and quiet. Expect facility wear, check equipment upon arrival, and lower expectations for service speed and Wi-Fi stability.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?+
Located in Tonsupa with stunning Pacific views and direct beach access (Location score: 9.4/10). Guests highly praise the prime location and tranquil environment.
familyIs this hotel suitable for families? What child facilities are available?+
Highly suitable. Family guests appreciate the sea views and quiet atmosphere. The property offers a children's playground, picnic area, family rooms, and accessibility features.
roomWhat are the room facilities and hygiene like?+
Room score is 9.0/10 with fully equipped kitchens. However, some reviews mention odors, cleaning gaps, and maintenance issues (e.g., broken appliances), so inspect upon arrival.
diningWhat dining options are available?+
Each unit has a fully equipped kitchen. On-site options include a snack bar/deli, BBQ facilities, and a minimarket for convenient meals and snacks.
serviceHow is the service responsiveness?+
Service score is 8.5/10, but experiences vary. Some guests report slow check-in, indifferent staff, and delayed responses. It is advisable to communicate needs clearly in advance.
facilityWhat are the main leisure facilities?+
The hotel features a pool with a view, sauna, hot tub/Jacuzzi, tennis court, and terrace. Facilities score 8.9/10, offering great relaxation options.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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