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Hyatt Place Charlotte Airport Billy Graham Parkway

★★★·8.6/ 10Recommended
HHyatt Place·World of Hyatt·Hotels
127 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 68 facilities +
Review
Property information · Agoda

At Hyatt Place Charlotte Airport Billy Graham Pkwy, exceptional service and top-notch amenities create a memorable experience for guests. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. For guests with their own vehicle, parking facilities are provided. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few accommodations at Hyatt Place Charlotte Airport Billy Graham Pkwy also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with daily newspaper and cable TV to ensure guest amusement. In certain chosen rooms, instant tea is conveniently available for your use. Hyatt Place Charlotte Airport Billy Graham Pkwy offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hyatt Place Charlotte Airport Billy Graham Pkwy, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

World of Hyatt · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Club access at select properties

Late checkoutConditions apply

until 14:00

Welcome giftConditions apply
Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff and good breakfast. Common complaints include unclear parking fees, unreliable airport shuttle, outdated facilities, poor soundproofing, and vehicle vandalism.

Dimension scores · cross-source

Location8.6
Service8.4
Facilities8.2
Cleanliness8.2
Surroundings8.2
Value8.0
+ PraisedFriendly and professional front desk staff · Spacious and comfortable rooms · Good breakfast options · Friendly and professional staff
- ComplaintsOutdated facilities or cleanliness issues · Paid parking with poor security · Unreliable airport shuttle service · Poor Wi-Fi connectivity

KEYGood for service-focused travelers. Check parking/shuttle details; avoid if sensitive to aging facilities.

FAQ · grounded in hotel data & reviews

locationHow far is this hotel from Charlotte Douglas International Airport?+
It is an 11-minute drive from the airport with a free shuttle. The city center is about 9.6 km away.
diningWhat is the breakfast like at this hotel?+
Guests praise the varied breakfast selection. It is a highlighted pro in reviews with 205 total ratings.
serviceHow is the service quality? Are specific staff mentioned?+
Service scores 8.4/10. Guests specifically praise friendly staff like Carol at the front desk.
roomAre rooms well-equipped? How is the soundproofing?+
Rooms have 42-inch TVs and are clean, but some guests report poor soundproofing and outdated facilities.
facilityDoes the hotel have a gym or pool?+
Yes, it features a 24-hour fitness center and swimming pool, plus business and meeting facilities.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are allowed, and family rooms are available.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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