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The Lenox Hotel Boston

★★★★·9.4/ 10Excellent
·Hotels
📍61 Exeter Street, Boston, Massachusetts, 02116 · Boston ↗
📞800-225-7676·Official site ↗
Boat tours nearbyElectric car charging stationExpress check-outMeeting roomsFireplace in lobbyFitness facilitiesAll 44 facilities +
Review
Property information · Hotelbeds

Don't miss out on recreational opportunities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and meeting rooms. Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional service, prime Back Bay location, and classic ambiance. Staff are attentive and responsive. Main complaints involve dated rooms, noise issues, cumbersome fireplace lighting, and limited holiday dining.

Dimension scores · cross-source

Location9.8
Service9.6
Cleanliness9.6
Surroundings9.4
Facilities9.2
Value8.8
＋ PraisedStaff service is warm and attentive · Excellent location · Child-friendly amenities · Spacious and comfortable rooms
－ ComplaintsDated and dark decor · Small bathrooms · Billing disputes · Dated facilities

KEYIdeal for service-focused travelers. Expect older facilities, confirm fireplace logistics and holiday dining in advance.

FAQ · grounded in hotel data & reviews

locationHow is the location of The Lenox Hotel? Is it convenient?＋
Located in the heart of Back Bay with a 9.8 location score, it offers easy access to Boston's vibrant streets and attractions.
serviceWhat is the quality of service like?＋
With a 9.6 service score, guests praise the attentive, responsive, and professional staff for an exceptional experience.
businessIs this hotel suitable for business travel?＋
Yes, it features 3,000 sq ft of meeting space and a 24-hour business center, highly rated by business travelers for its location and service.
familyAre there special perks for families with children?＋
Families appreciate child gifts and luggage assistance from staff. The prime Back Bay location is great for exploring, though some facilities may feel dated.
coupleHow is the experience for couples? Is it romantic?＋
Couples love the classic elegant ambiance and personalized touches like upgrades and anniversary surprises in the prime Back Bay location.
roomWhat is the condition of the rooms? Are there noise issues?＋
Rooms are spacious but some guests note dated facilities, average soundproofing, and cumbersome fireplace lighting processes.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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