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Hakone Tokinoshizuku

★★★★★·9.2/ 10Excellent
·Ryokans
Offsite parking discounted rates availableElectric bicycle charging stationFree beach shuttleHealth or beauty spa nearbyAir conditioningLift / ElevatorAll 39 facilities +
Review
04

Guest scores & sentiment

From 120 guest reviews · multi-source · as of 2026-07-19

Guests highly praise the spacious suites with private onsens, high-quality kaiseki dining served in-room, and convenient station shuttle service. Main criticisms focus on aging exterior facilities, worn balcony structures, and occasional service inconsistencies or language barriers. Overall, the experience leans strongly positive despite maintenance needs.

Dimension scores · cross-source

Service9.5
Rooms8.8
Cleanliness8.7
Location8.6
Surroundings8.6
Facilities8.4
Wi-Fi8.1
Value8.0
+ PraisedFriendly and attentive staff · Tranquil and private setting · Beautiful room views · Excellent dining quality
- ComplaintsAging facilities · Uncomfortable bedding · High price · Remote location

KEYIdeal for guests seeking private onsen and in-room dining. Book shuttle in advance and expect some facility aging.

FAQ · grounded in hotel data & reviews

locationIs the hotel remote? How can I get there?+
The hotel is in a quiet mountain area but offers a convenient shuttle service. Guests appreciate the arrangement, though some noted wait times can be long.
diningWhat are the dining options? Is the kaiseki good?+
The hotel serves high-quality kaiseki cuisine with in-room dining options, highly praised by guests. Breakfast is a delicious Full English/Irish style.
coupleIs it suitable for couples? What are the highlights?+
Highly recommended for couples. Guests love the spacious suites with private open-air baths and romantic mountain views, creating a relaxing atmosphere.
familyAre children allowed?+
Yes, children are allowed. The spacious suites are suitable for families, but parents should note that some exterior facilities like balcony wood may be worn.
roomHow are the rooms? Is Wi-Fi reliable?+
Rooms are spacious with great amenities (score 8.8), but Wi-Fi can be weak (score 8.1). Some guests also noted firm beds or aging fixtures.
serviceHow is the service? Are there language barriers?+
Service scores are excellent (9.5) with attentive staff. However, some guests reported language barriers and occasional service lapses, so clear communication is advised.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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