Name: Serrazul Hotel
Address: Rua Garibaldi, 152, Gramado, BR

04

Guest scores & sentiment

From 491 guest reviews · multi-source · as of 2026-07-10

Guests praise the central location, friendly staff, and breakfast. Common complaints involve poor soundproofing, inconsistent bed comfort, faulty door locks, and parking fees.

Dimension scores · cross-source

Location10.0

Cleanliness9.4

Surroundings9.4

Facilities9.2

Service9.0

Value8.0

＋ PraisedExcellent location · Abundant and tasty breakfast · Spacious and comfortable rooms · Friendly and attentive staff

－ ComplaintsPoor soundproofing · Noise disturbances · High parking fees · Some outdated facilities

KEYSuitable for those valuing convenience and service. Request quiet rooms away from elevators/service areas and check parking fees.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suíte Superior

1 × Double bed36 ㎡up to 3

With a seating area and sofa, this air-conditioned suite features a cable TV, mini-bar and private bathroom.

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Suíte

1 × Double bed26 ㎡up to 2

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, soundproof walls, a mini-bar, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

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Suíte Vista

1 × Double bed26 ㎡up to 2

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe. The unit offers 1 bed.

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Apartamento

1 × Double bed21 ㎡up to 3

Equipped with heating and air conditioning, this room contains a cable TV, a mini-bar and a bathroom.

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city_viewApartamento Vista

Apartamento Vista

1 × Double bed21 ㎡up to 3

Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.

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F

Facilities · 63

All facilities & services listed by the hotel (aggregated across sources).

ClubhouseFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxSoundproof roomsFacilities for disabled guestsIroning serviceSaunaParkingTable tennisCurrency exchangeShared lounge/TV areaBoard games/puzzlesConcierge serviceHeated poolEntertainment staffOutdoor furnitureSteam roomStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasCCTV outside propertyAccess to health care professionalsKey card accessIndoor/outdoor poolInternet accessJapanese gardenFitness facilities (surcharge)ClubhouseBulk dispenser for toiletriesPool sun loungersReception hallBilliards or pool tableSecured parkingSnack bar/deliSupervised childcare/activitiesSwimming nearbyTelevision in common areasAccess to nearby indoor poolWine release eventsFree wired internetFront desk (limited hours)GamesHousekeeping on requestNon-smoking roomsRoom serviceTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

Sights

1

Lago Negro

nature

artificial lake in Gramado, Rio Grande do Sul State, Brazil

1.6km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.