Name: Verona Hotel and Conference Center
Address: Thika Super Highway, Ruiru, KE

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Guest scores & sentiment

From 89 guest reviews · multi-source · as of 2026-07-23

Guests praise the mall location, facilities, and friendly staff. Common complaints include windowless/hot rooms, missing AC, poor Wi-Fi, limited breakfast, occasional hygiene issues like cockroaches, and noise from nearby clubs.

Dimension scores · cross-source

Service8.6

Location8.2

Value8.1

Cleanliness7.7

Rooms7.4

Surroundings7.4

Facilities7.1

Wi-Fi5.5

＋ PraisedFriendly and helpful staff · Clean and comfortable rooms · Good facilities (e.g., pool) · Convenient and secure location

－ ComplaintsRooms too hot with no AC/fan · Cockroaches in rooms · Simple and limited breakfast · Outdated electronics/no Netflix

KEYSuitable for shoppers/transit. Confirm window/AC availability; avoid if sensitive to noise.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

King Room

1 × Extra-large double bed (Super-king size)28 ㎡up to 2

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a flat-screen TV. The unit offers 1 bed.

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Deluxe Room

1 × Queen bed26 ㎡up to 2

The spacious double room features an electric kettle, as well as a private bathroom boasting a bath. The unit has 1 bed.

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Deluxe Twin Room

2 × Twin bed24 ㎡up to 2

The twin room offers a tea and coffee maker, as well as a private bathroom boasting a bath. This twin room features a flat-screen TV. The unit has 2 beds.

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Standard Double Room

1 × Double bed20 ㎡up to 2

The double room provides an electric kettle, as well as a private bathroom featuring a bath. This double room features a flat-screen TV. The unit offers 1 bed.

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Studio

1 × Twin bed16 ㎡up to 2

This studio offers an electric kettle and a flat-screen TV. The unit offers 1 bed.

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Facilities · 75

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsBBQ facilitiesLift / ElevatorSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceSaunaParkingTerraceKid mealsHeated poolEvening entertainmentLower bathroom sinkEntertainment staffOutdoor furnitureShallow endSteam roomVisual aids: BrailleStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside property24-hour securityDelivered food - securely coveredKey card accessInternet accessFitness facilities (surcharge)Exercise/lap poolNo accessible train station shuttleElectric bicycle charging stationOffsite parking discounted rates availableBulk dispenser for toiletriesPlayground on siteReception hallRooftop gardenSecured parkingSelf parking (surcharge)Shopping on siteBeach yoga on siteATM/bankingSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleWine release eventsFree wired internetFront desk (limited hours)GarageFree pool cabanasHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceWheelchair accessible