Guest scores & sentiment

From 242 guest reviews · multi-source · as of 2026-07-11

Guests praise the warm atmosphere, exceptional dining, and expanded spa, with highly rated staff service. Main complaints involve rooms in separate buildings causing disconnect, construction noise, and occasional maintenance or booking errors.

Dimension scores · cross-source

Rooms9.9

Facilities9.8

Service9.6

Cleanliness9.6

Location9.4

Value9.0

Wi-Fi5.8

＋ PraisedExcellent food, especially dinner and Gala dinners · Spa area is spacious, modern, and well-equipped · Friendly and helpful staff · Extensive and high-quality breakfast selection

－ ComplaintsLong wait times for main courses at dinner · Unadjustable heating causes rooms to be too warm · Some rooms have maintenance issues or odors · Occasional slow service response

KEYIdeal for spa and dining enthusiasts. Confirm main building room, avoid construction periods, and verify spa bookings.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Comfort Quadruple Room

1 × Sofa bed / 1 × Queen bed40 ㎡up to 2

Includes a separate living room with a sofa bed. Some with fireplace and balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see extra beds rates).

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Double Room

1 × Queen bed25 ㎡up to 2

Some with balcony.

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Single Room

1 × Twin bed20 ㎡up to 1

Tyrolean-style room with a bathroom.

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Facilities · 85

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsLift / ElevatorExpress check-in/check-outSafety deposit boxFax/photocopyingIroning serviceSaunaMassage servicesPacked lunchesParkingPets allowedTerraceTable tennisSki storageChapel/shrineShared lounge/TV areaBoard games/puzzlesAllergy-free roomKid mealsKids' outdoor play equipmentHeated poolPublic transport ticketsInfinity poolOutdoor furnitureSpa/wellness center servicesSteam roomBeauty ServicesManicurePedicureCoffee Shop on siteHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableGuests can opt-out any cleaning services during staySmoke alarmsCCTV outside propertyThermometers for guests provided by propertyKey card accessMobile app for room serviceInternet accessJapanese gardenFitness facilities (surcharge)Fishing nearbyExpress check-inExercise/lap poolNo accessible train station shuttleElectric bicycle charging stationOffsite parking discounted rates availablePlayground on sitePool sun loungersSelf parking (surcharge)Shopping on siteBeach yoga on siteBeach umbrellasSki-in/ski-out accessSki lessons on siteSki lift privilegesSki storageSnow sports gearATM/bankingSwimming nearbyAccess to nearby indoor poolVegetarian menu options availableAccessible train station shuttleWine release eventsFree wired internetGamesHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

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Nearby & map

DiningSights

1

ice Q

Modern Cuisine

€€€

Beyond its sleek design, this large glass cube delights with a spectacular panoramic view of the mountains. The restaurant is located on the ground floor and proposes a modern tasting menu (vegetarian version available) as well as an à la carte selection of more classic dishes such as beef consommé, Wiener schnitzel and rib-eye steak. The service is friendly and attentive. Alternatively, tapas are served in the lounge on the top floor. Diners can also head outside to the lovely terraces. When it comes to wine, the PINO 3000 is attention worthy – it is aged at this altitude, over 3 000m above s

8.0km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.