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Thompson Austin, by Hyatt

9.1/ 10Excellent
·Hotels
Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationNightclubFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolAll 78 facilities +
Review
Official

Thompson Austin By Hyatt offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Each accommodation at Thompson Austin By Hyatt is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal. Thompson Austin By Hyatt offers a hair dryer and toiletries in the restrooms of specific accommodations. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Thompson Austin · 环球客入住报告(2023年7月)

  • check-in主动帮我标记延迟退房
  • 标准套房卖光, 点数乞丐房升级为角房,在APP提前就看到升级信息, 房间够大
  • 质量不错,别去晚了, 10点半结束, 第一天10点去了就剩边角料了,第二天9点去的,质量比第一天强很多
  • Check-in前台帮你讲清楚水球客福利, 有手写卡片和欢迎礼($14.99香槟+cookie), 开夜床, 还怕我们口渴[主动]给了10+瓶水...
2023-07-28

YLRotate · 2023-07-28 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests praise exceptional staff service, clean rooms, and prime location near nightlife. Main complaints include noise from 6th Street, occasional facility wear, crowded pool on weekends, and slow service responses.

Dimension scores · cross-source

Surroundings9.2
Service9.0
Facilities9.0
Cleanliness9.0
Location9.0
Value8.0
PraisedExceptional staff service · Top-tier fitness center · Comfortable and clean rooms · Convenient location
ComplaintsPoor soundproofing · Street noise disturbance · Room service timing issues · Street noise in some rooms

KEYIdeal for nightlife lovers valuing service. Noise-sensitive guests should avoid lower floors or weekends; note parking fees.

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