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The Sumner Hotel

Name: The Sumner Hotel
Address: 54 Upper Berkeley Street, London, GB

★★★★·9.2/ 10Excellent

·Hotels

📍54 Upper Berkeley Street · London ↗

19 rooms· Check-in 01:00 PM / out 11:00 AM

Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 39 facilities +

Review

Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At The Sumner Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at The Sumner Hotel, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

Guest scores & sentiment

From 362 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime location near Marble Arch and friendly staff. Rooms are generally spacious and clean. Common complaints include outdated facilities, poor Wi-Fi, temperature control issues, and occasional maintenance failures like elevator breakdowns.

Dimension scores · cross-source

Location9.0

Service8.9

Rooms8.6

Cleanliness8.4

Surroundings8.2

Value8.0

Facilities7.7

＋ PraisedFriendly and helpful staff · Excellent location near Hyde Park/Marble Arch · Spacious and clean rooms · Good value for money

－ ComplaintsPoor soundproofing/noise disturbance · Tired rooms/lacking amenities (tea/coffee, iron) · Uncomfortable/soft mattresses · Cramped breakfast facilities

KEYSuitable for travelers prioritizing location and boutique charm. Expect older facilities; request quiet rooms and verify Wi-Fi connectivity beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?＋

Located in central Marylebone, it is within walking distance of Hyde Park, Marble Arch, and Oxford Street, with excellent transport links.

serviceWhat is the quality of service like?＋

Service scores 8.9/10. Guests consistently praise the friendly, professional staff and concierge service despite occasional facility issues.

diningIs breakfast included? How is the quality?＋

Buffet breakfast includes fresh fruits, cheeses, pastries, and hot options. Generally well-regarded, though some guests noted occasional service errors.

roomHow are the room size and condition?＋

Rooms are generally spacious and clean with AC and TVs. However, facilities are dated, with some reports of broken AC, poor soundproofing, or old bathrooms.

facilityIs the hotel Wi-Fi and internet connection good?＋

Free wired and wireless internet is available. However, poor Wi-Fi signal is a frequent complaint among guests.

policyWhat are the check-in and check-out times?＋

Check-in is at 13:00 and check-out at 11:00. Express services and luggage storage are available for convenience.

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DiningSights

AngloThai

Thai · ★ Michelin

££££

‘Rooted in Thailand, Uniquely British’ is the tagline of this joyfully run restaurant from John and Desiree Chantarasak – John is half-Thai, half-British, a duality that informs his cuisine. The exemplary ingredients – from crab to venison – are sourced from across the UK, including from Desiree’s family’s farm, but you can certainly expect more than British ingredients simply married with Thai flavours. There are reimagined and innovative dishes aplenty here too, such as Brixham crab with caviar and coconut ash cracker. Clever sourcing also extends to the furniture, with the tables made from

24m

Bonheur by Matt Abé

Modern Cuisine · ★★ Michelin

££££

After many years working with Gordon Ramsay, Matt Abé finally put his name above the door with this restaurant inside the space which was once Le Gavroche – the famous basement dining room is now decked out with neutral tones and curved lines. The menu showcases Abé’s own style of cooking, blending classical dishes like celeriac royale with well-judged modernity. Throughout, his command of flavour – particularly in sauces – is exceptional, exemplified by a perfectly cooked scallop with a rich, buttery sauce and an array of citrus, all working together in total harmony.

603m

KOL

Mexican, Modern Cuisine · ★ Michelin

££££

‘Mexican soul, British ingredients’ is the tagline of this big, bold restaurant, and it proves an exhilarating combination. The kitchen adds creativity and impressive modern technique to hyper-seasonal recipes rooted in tradition, resulting in wonderful flavour contrasts and imagination in outstanding dishes like the signature langoustine taco with smoked chilli and sea buckthorn. The interesting wine list focuses on lesser-known choices from Central and Eastern Europe, while the final part of the tasting menu is served in the downstairs Mezcaleria, which is well-stocked with Mexican spirits.

241m

Hélène Darroze at The Connaught

Modern Cuisine · ★★★ Michelin

££££

A wood-panelled dining room within the historic Connaught Hotel might suggest an overly formal environment for Hélène Darroze’s London restaurant, but its soft furnishings and pastel colours give it a wonderfully cosy feel which helps put you at ease. The talented kitchen team bring outstanding technical mastery and attention to detail to the very best seasonal produce, while some of the accompanying flavours are informed by Hélène’s international travels, like the Isle of Mull lobster with tandoori spices. For dessert, the signature 'Baba' with a choice of Armagnacs from Hélène's brother Marc

982m

Alain Ducasse at The Dorchester

French · ★★★ Michelin

££££

As soon as you are welcomed with warmth and charisma by the outstanding service team, you know you're in for a special experience at this jewel of a restaurant. The chefs achieve a perfect blend of modernity and classicism, combining seasonal dishes that embrace Alain Ducasse's beloved 'naturalité' with a roster of his signature recipes – such as the peerless rum baba, a dessert that consistently delivers culinary ecstasy. Underpinning it all are outstanding ingredients, technical mastery and miraculous balance in dishes that can be at once intense and fresh, both rich and delicate.

1.1km

Trishna

Indian · ★ Michelin

£££

A light refurbishment in early 2025 freshened up the look of this ever-popular Indian restaurant, while the service remains as pitch perfect as ever: professional and attentive, without being stiff or formal. But what continues to make it special is the quality of its cuisine. Dishes inspired by India’s coastal cooking are not to be missed, like the generous and delicious Dorset brown crab or the Hariyali bream from the tandoor, but don’t ignore the more original offerings like beef short rib coconut fry. Look out for the special menus that celebrate India’s festivals and seasons.

648m

Sketch, The Lecture Room and Library

Modern French · ★★★ Michelin

££££

There’s a sense of theatre to every element of Mourad Mazouz and Pierre Gagnaire’s 18th-century house of fun. As you climb the stairs up to The Lecture Room and Library, the anticipation grows, then stepping into the gloriously colourful and lavishly decorated room both inspires and excites – there really is no restaurant in London quite like this. The multi-dish cooking is also unique in the city, where perfectly seared Cornish wild turbot comes with clams and mango, along with a mosaic of its skirt; and succulent roasted leg of Welsh lamb is accompanied by sweetbreads and kidney, with its fi

1.4km

Lita

Mediterranean Cuisine · ★ Michelin

££££

Cooking with fire is all the rage these days and Lita is an expert practitioner, although it also offers so much more. While there’s a strong Mediterranean and southern European element to the menu, prime British ingredients – such as Scottish lobster and Cornish turbot – along with big, bold flavours and well-made sauces really make the dishes sing. Many of the plates are designed for sharing, like dry-aged Devon duck with beetroot and kumquat. This is roll-up-your-sleeves sort of food – the type that leaves you licking your lips and planning your return.

843m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

The Sumner Hotel

Guest scores & sentiment

Room types · 3

Deluxe Double Room

Executive Double or Twin Room

Standard Double or Twin Room

Facilities · 39

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