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SpringHill Suites by Marriott Grand Rapids Airport Southeast

★★★·8.9/ 10Recommended
·Hotels
📍5250 28th Street SouthEast · Cascade ↗
📞+16164641130·Official site ↗
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolFamily roomsAll 72 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat and dry cleaning service ensures your preferred travel garments remain clean and accessible. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms.

04

Guest scores & sentiment

From 165 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the friendly and professional staff, spacious and comfortable rooms with quality bedding, and the convenient location near shopping and dining. Common complaints involve inconsistent room cleanliness and maintenance, average soundproofing with occasional noise, and fluctuating front desk efficiency regarding check-ins or shuttle services. Overall, it offers a solid stay with room for detail improvements.

Dimension scores · cross-source

Cleanliness8.6
Surroundings8.6
Facilities8.4
Service8.2
Value8.0
Location8.0
＋ PraisedSpacious and comfortable rooms · Good breakfast quality · Friendly staff service · Family-friendly layout
－ ComplaintsSmall pool · Hygiene and cleaning issues · Poor soundproofing · Lack of facility maintenance

KEYIdeal for families, business travelers, and transit guests. Verify shuttle schedules in advance, inspect room cleanliness upon arrival, and maintain realistic expectations for suite amenities.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from the airport, and is there a shuttle?＋
It is about a 10-minute drive from Gerald Ford Airport with a complimentary shuttle service. The location scores 8.0, backed by 165 reviews and a 99% recommendation rate.
diningIs breakfast provided, and what dining options are available on-site?＋
A hot breakfast buffet is served daily, and guests can enjoy drinks at the 52Fifty Lounge during nightly happy hour specials. The 99% recommendation rate reflects strong guest satisfaction with dining.
familyIs this hotel suitable for families with children, and what facilities are available?＋
Children are welcome, and family rooms plus an indoor pool are available. Reviews from 61 family trips praise the spacious suites, though some note the pool is relatively small.
businessIs this hotel convenient for business travelers?＋
Its proximity to the airport, spacious rooms, and free breakfast make it convenient for business stays. While 41 business reviews highlight its efficiency, some note occasional front desk delays.
roomWhat are the room amenities, and how is the soundproofing?＋
Suites feature kitchenettes, flat-screen TVs, and iPod docking stations. Guest feedback highlights comfortable bedding and space, but notes average soundproofing with occasional noise.
serviceWhat are the check-in and check-out times, and how is the service rated?＋
Check-in is at 15:00 and check-out at 12:00, with express and contactless options available. Service scores 8.2, with guests consistently praising the friendly and professional staff.
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