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Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon by IHG

★★·8.6/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2005 opened· 122 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 44 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon By IHG, a selection of rooms can be found that showcase unique design elements such as a separate living room. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon By IHG. Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon By IHG provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 183 guest reviews · multi-source · as of 2026-07-17

Guests praise the convenient location, friendly staff, and excellent breakfast. Rooms are generally clean and comfortable. Common complaints include aging facilities (elevator issues, noisy AC), inconsistent cleanliness in some areas, and occasional poor service or communication errors.

Dimension scores · cross-source

Cleanliness10.0
Facilities9.3
Service8.1
Value8.0
Location8.0
PraisedDiverse breakfast options · Friendly and helpful staff · Convenient and safe location · Spacious and comfortable rooms
ComplaintsInconsistent room cleanliness · Facility maintenance issues (pool/hot water) · Occasional noise and odors · Booking and service oversights

KEYSuitable for families valuing breakfast and location. Confirm pet policies beforehand and expect some facility wear. Avoid weekend nights for better service coverage.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located?
Guests rate the location at 8.0/10, praising its convenience and quiet surroundings. On-site shopping and easy access make travel hassle-free.
diningIs the breakfast varied? What dining options are available?
The breakfast receives consistent praise from families, couples, and business travelers for being excellent and varied. A snack bar is also available for all-day dining needs.
familyIs it suitable for families? What are the child policies?
Highly recommended. 80 family reviews highlight spacious rooms and attentive staff, while the hotel explicitly allows children and provides accessible facilities plus a shallow-end pool.
roomAre guest rooms well-equipped? Do they have fridges or coffee makers?
Rooms are generally clean and spacious with a cleanliness score of 10.0, featuring AC, cable TV, and tea/coffee facilities. Suites additionally include a microwave and fridge.
serviceHow is the service attitude? Is response time fast?
Service scores 8.1/10, with many guests praising staff for being friendly and professional. Occasional reports of communication lapses suggest clarifying requests upfront.
memberWhat official perks do IHG One Rewards members get?
Officially, Diamond members receive bonus points, complimentary breakfast, welcome amenities, and possible early check-in or late checkout. Platinum to Silver tiers enjoy select late checkout and bonus points.
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