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ICON Embassy

Name: ICON Embassy
Address: Serrano, 46, Madrid, ES

★★★★·9.2/ 10Excellent

·Hotels

📍Serrano, 46 · Madrid ↗

📞+34914313060·Official site ↗

Air conditioningFamily roomsLift / ElevatorLuggage storageFax/photocopyingSoundproof roomsAll 49 facilities +

Review

Official

ICON Embassy Hotel is located in the heart of Madrid’s exclusive Salamanca district, on the prestigious Serrano Street, surrounded by luxury boutiques, art galleries, fine dining restaurants, and some of the city’s most important embassies. Ideally situated between Hermosilla and Ayala streets, and just a short walk from Paseo de la Castellana and Plaza de Colón, the hotel is the perfect base for discovering Madrid. Recently renovated, the hotel combines contemporary design, comfort, and a sophisticated atmosphere. Its elegant and fully equipped rooms feature private bathrooms and all the amenities required for both leisure and business stays. Guests can also enjoy the hotel’s restaurant, bar, and café, while the reception team will be delighted to provide local recommendations and assistance with tickets for Madrid’s main attractions.

Guest scores & sentiment

From 285 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime Serrano location, exceptional staff service, and delicious breakfast. Main complaints involve outdated room facilities, poor soundproofing causing noise issues, and occasional maintenance or hygiene concerns.

Dimension scores · cross-source

Location10.0

Service9.9

Surroundings9.2

Value9.0

Cleanliness9.0

Facilities8.5

＋ PraisedPrime location · Friendly and professional staff · Excellent breakfast · Spacious and clean rooms

－ ComplaintsNoise issues · Maintenance or aging facilities · Heating/temperature control issues · Occasional poor service attitude

KEYIdeal for shoppers seeking premium service. Book courtyard/high-floor rooms to avoid noise and verify maintenance status.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋

Located on Calle Serrano, it is 100m from Serrano Metro Station and a 20-min drive to the airport. Walking distance to Plaza de Colón, National Library, and Retiro Park.

diningWhat is the breakfast like and what options are available?＋

Guests highly praise the delicious buffet breakfast. A restaurant and coffee shop are on-site. Some business travelers noted weekend breakfast might start later.

serviceHow is the staff service and professionalism?＋

Service scores 9.9/10. Guests consistently praise the enthusiastic, professional, and helpful staff, with many specific employees mentioned positively.

roomAre the room facilities new? How is the soundproofing?＋

Some facilities are outdated. Poor soundproofing is a common complaint due to street noise. While soundproof rooms exist, overall performance varies.

familyIs this hotel suitable for families with children?＋

Yes, it is family-friendly. It offers family rooms, free cribs, child beds, strollers, and allows pets. Families appreciate the spacious rooms and friendly service.

businessIs it convenient for business travelers? What are the pros and cons?＋

Prime location near metro and attractions suits business trips. Rooms are clean with great service. However, some find the value slightly low, with issues of street noise or lighting.

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Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Quadruple Room (4 Adults)

1 × Double bed / 1 × Bunk bed27 ㎡up to 4

This family room free use of an iPad upon request, free Wi-Fi, a flat-screen TV and a bathroom with toiletries. Includes a small gift for children, subject to availability.

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Triple Room

1 × Twin bed / 1 × Queen bed25 ㎡up to 3

The triple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

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Deluxe Double Room with Terrace

1 × Double bed24 ㎡up to 2

The double room offers air conditioning, a mini-bar, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Superior Double Room

1 × Queen bed24 ㎡up to 2

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

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Deluxe Double Room, Terrace, City View

1 × Queen Bed23 ㎡up to 2

1 Queen Bed248-sq-foot soundproofed room, balcony with city views Internet - Free WiFi Entertainment - 50-inch Smart TV with digital channelsFood & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Iron/ironing board, laptop-compatible safe, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

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Superior Double Room, City View

1 × Double bed23 ㎡up to 2

1 Double Bed248-sq-foot room with city views Internet - Free WiFi Entertainment - 50-inch Smart TV with digital channelsFood & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Iron/ironing board, laptop-compatible safe, and deskComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

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Double or Twin Room (1-2 Adults)

1 × Queen bed / 2 × Twin bed22 ㎡up to 2

This stylish room offers a iPad with free internet connection upon request, a flat-screen TV, a mini-bar and free laptop safe.

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Standard Double Room

1 × King bed20 ㎡up to 2

1 King Bed OR 2 Twin Beds215 sq feet Internet - Free WiFi Entertainment - 50-inch Smart TV with digital channelsFood & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Wheelchair accessibleNeed to Know - Towels not availableNon-Smoking

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Single Room

1 × Twin bed18 ㎡up to 1

The single room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The single room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as an inner courtyard view. The unit has 1 bed.

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Nearby & map

DiningSights

Ramón Freixa Atelier

Creative · ★★ Michelin

€€€€

Haute cuisine in an exclusive setting? Here you can savour the culinary creations of renowned chef Ramón Freixa, who describes himself as Catalan but with a strong Madrid influence! With this luxurious establishment in the heart of the Salamanca district, the chef has taken a step further by diversifying his offering with two concepts that seek to satisfy different audiences. Atelier, a kind of clandestine speakeasy within the larger Tradición, has guests sit at a single U-shaped table, allowing the chef to come and go from the open kitchen and interact constantly with the customers (only 10 d

420m

Coque

Creative · ★★ Michelin

€€€€

The Sandoval brothers (with Mario in the kitchen, Diego at the head of the dining room and Rafael as sommelier) are, without a doubt, three great aces of Spanish hospitality. The magnificent restaurant, which covers an area of 1,100 m², elevates the experience by being laid out in stages that allow you to multiply the sensations, with stops at its colourful English-style bar, in the small room dedicated to The Macallan whiskies, in the spectacular wine cellar (it even has a 'sacristy' where sherry is poured with a venencia) and, before moving on to the dining room, a final aperitif in the kitc

488m

Saddle

Modern Cuisine, Classic Cuisine · ★ Michelin

€€€€

The name of this restaurant located opposite the Ministry for the Interior is an equestrian nod to the legendary Jockey, a famous name in the history of Madrid gastronomy, that once occupied the premises.In essence, and despite the more modern look, Saddle replicates the philosophy and excellence of luxury restaurants from days gone by, hence the impeccable service and levels of comfort which enhance superb contemporary cuisine that is built around classic recipes. The overall ambience is one of space, light and elegance, and includes several private rooms plus an inner garden. The classic-con

320m

DSTAgE

Creative · ★★ Michelin

€€€€

The most striking thing about this restaurant housed in an industrial loft in the Salesas district of the city is how it embodies Vitoria-born chef Diego Guerrero's determination to be free to create, to surprise and to break down the barriers around our personal comfort zones. The high-ceilinged interior has a relaxed feel with its exposed brick walls, retro design features, internal patio and an open-view kitchen that maximises the connection between the chefs and their customers. There’s also an annexe (DSPOT Studio & Events) dedicated to creativity, research and event planning. Thanks to h

791m

Ricardo Sanz Wellington

Japanese Contemporary · ★ Michelin

€€€€

In this elegant restaurant, attached to the luxury Hotel Wellington and overseen by award-winning chef Ricardo Sanz, savour spectacular nigiri prepared with rice from the Ebro delta, carabinero prawn usuzukuri with a salsa made from its own coral, and tuna tataki with vitello tonnato, alongside signature dishes such as “huevos rotos”, in which the eggs are accompanied by fingers of Canary Island potatoes and bluefin tuna instead of the usual ham. The chef has developed a legendary reputation by being the first to move away from the hallowed turf of Spanish cuisine to introduce a concept that c

622m

Santerra

Contemporary · ★ Michelin

€€€

(Temporarily closed). It is hard to find a better restaurant than this for La Mancha cuisine in the Spanish capital, where the self-styled “cocina de monte bajo” (which literally means “scrubland cuisine”) is shown due respect and transformed into a gourmet experience. Located in the heart of the city’s Salamanca district, it offers different dining options, ranging from tapas and “raciones” (the Iberian ham croquettes are an absolute must) at the bar to more gastronomic fare in the dining room in the semi-basement. The kitchen shows great character, bringing the flavours of La Mancha to the S

806m

Toki

Japanese · ★ Michelin

€€€€

Savour Japanese cuisine in this exclusive restaurant bearing the hallmark of famous sommelier Marcos Granda, where the full focus is on enjoying the experience without worrying about the time (“toki” in Japanese). In this intimate and exclusive setting centred around a single sushi bar that is designed to personalise the guest experience to the full (Toki only has six seats!), chef Tadayoshi Teddy Motoa guides us on a magnificent journey through the history and evolution of Japanese cooking. His tasting menu shows us how the preparation of nigiri has changed over time (especially in the prepar

837m

Deessa

Creative · ★★ Michelin

€€€€

Deessa is a restaurant like no other and is the gourmet standard-bearer of the Mandarin Oriental Ritz in Madrid. The incomparable dining room, exquisitely laid out in the Alfonso XIII salon overlooking the garden, is the perfect setting in which to savour the intrinsic beauty of the great Quique Dacosta’s exquisite culinary vision. This celebrated chef keeps a watchful eye on everything here, closely following the cuisine created by resident head chef Domenico Vildacci. Their elegant dishes exploring the flavours of the Mediterranean and the Extremadura region are showcased on two tasting menu

1.3km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

ICON Embassy

Guest scores & sentiment

Room types · 9

Quadruple Room (4 Adults)

Triple Room

Deluxe Double Room with Terrace

Superior Double Room

Deluxe Double Room, Terrace, City View

Superior Double Room, City View

Double or Twin Room (1-2 Adults)

Standard Double Room

Single Room

Facilities · 49

Nearby & map