Search cities, hotels, brands…
1 / 24

Mandarin Oriental, New York

★★★★★·9.3/ 10Excellent
MMandarin Oriental·Fans of M.O.·Hotels
17 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 69 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of New York (NY). Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Each morning at Mandarin Oriental, New York, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Mandarin Oriental, New York. Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

04

Guest scores & sentiment

From 321 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location, stunning views, and exceptional, personalized service. Common complaints include dated facilities, paid-only spa access, occasional noise issues, and high prices.

Dimension scores · cross-source

Location9.6
Surroundings9.6
Cleanliness9.4
Facilities9.3
Service9.0
Value7.8
PraisedStunning views · Exceptional service · Spacious and comfortable rooms · Prime location
ComplaintsHigh prices · Dated facilities · Inconsistent F&B · Occasional service lapses

KEYIdeal for those valuing service and views. Book high floors and confirm spa access policies.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located at Columbus Circle with a 9.6 rating, it is next to Central Park and highly convenient for exploring NYC.
roomWhat are the features of the rooms and views?
Rooms feature floor-to-ceiling windows with panoramic views of Central Park and the skyline, plus spacious layouts and daily restocked minibars.
diningHow is the dining experience?
MO Lounge offers great American cuisine and views. While food quality is high, some guests note high prices and varying service levels.
familyIs this hotel suitable for families?
Yes, staff are very child-friendly with custom menus and toys. It has pools and game areas near Central Park, though elevator waits can be long.
businessWhat are the pros and cons for business travelers?
Pros include professional personalized service and stunning views. Cons involve potentially dated facilities, missing coffee makers, and occasional housekeeping delays.
serviceHow is the level of service?
Service scores 9.0, with guests praising exceptional personalized attention and staff who are frequently commended by name.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →