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Thompson Central Park New York, by Hyatt

★★★★★·8.9/ 10Recommended
·Hotels
1981 opened· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 54 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and instant tea. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Thompson Central Park New York · 环球客入住报告(2023年12月)

  • 主动提供4PM退房
  • 第一天在楼下餐厅,第二天in room services,我女儿多点了两个sides,最后还是全部报销
  • 前台主动告知this time of year no upgrade available,说如果1、2月都绝对会升套。我就提了一句那能给点积分吗,前台马上给了5000 pts.
2024-01-05

Hill · 2024-01-05 · Source ↗

Thompson Central Park New York · 环球客入住报告(2023年11月)

  • 酒店房间多。而且人手不够。延迟基本没问题。我延迟到4点,但是晚上10点才处理check out给我发账单(所以其实再晚点走也没人管)
  • 我想升级upper story。他们忽略不见,就正常的升了个假套房
  • 史上最差早餐。味道还行,但是服务员就仨,特忙,没人引位,顾客走了也不收拾,你就自己找地儿坐。而且它没有on-site厨房,是room service那帮人推个小车从别的地房来给你上菜。一个酸奶水果都要等30分钟
  • 人手不够。他们很假惺惺的提前给发邮件短信,然而你回复它基本不会改变什么。拿行李的bell service粗鲁。valet是旁边第三方停车场提供的更粗鲁。housekeeper换水杯上面还带着纸屑,还不如不换。
2023-11-26

shap2zj · 2023-11-26 · Source ↗

Thompson Central Park New York · 环球客入住报告(2023年10月)

  • 4点
  • 给了junior suite
2023-10-31

****3809e · 2023-10-31 · Source ↗

See all 6 reports →
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, spacious rooms, and attentive staff. Complaints focus on dated facilities, poor shower design, spa disorganization, and inconsistent service quality.

Dimension scores · cross-source

Location9.5
Cleanliness9.1
Service8.7
Surroundings8.4
Value8.1
Rooms8.0
Facilities7.8
PraisedPrime location · Spacious and comfortable rooms · Attentive and warm service · Free access to LifeTime Gym
ComplaintsLoud street noise affecting sleep · Outdated facilities/poor maintenance · Uncomfortable pull-out sofa beds · Severe service failures

KEYIdeal for those valuing location and space. Avoid peak breakfast hours, verify room condition, and manage spa expectations.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What transport or attractions are nearby?
The location is excellent with a 9.5 score, praised for being near Central Park and subways.
roomAre the rooms spacious and clean?
Rooms are spacious with a 9.1 cleanliness score. Some note dated facilities or shower design issues.
diningHow is the breakfast? Are there long waits?
Breakfast quality is high, but wait times can be long during peak hours. Other dining options include Indian Accent and Burger Joint.
serviceIs the staff service good?
Service scores 8.7; guests praise attentiveness, though some report inconsistent front desk attitudes.
facilityDoes the hotel have a gym or spa?
It has an underground gym and beauty services. Some families mention free access to the opposite LifeTime gym.
familyIs it suitable for families with children?
Children are allowed. Families appreciate spacious rooms and nearby gym access, but note potential noise and aged fixtures.
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