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The Belfry

★★★★·8.5/ 10Recommended
·Hotels
Proposal/romance packages availableClubhouseElectric car charging stationExpress check-outFireplace in lobbyFitness facilitiesAll 70 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praised exceptional staff service, spa facilities, and diverse dining. Common complaints involved pre-arrival communication issues, dated facilities, lack of character in new wings, and occasional service attitude problems.

Dimension scores · cross-source

Service9.0
Location9.0
Facilities8.2
Surroundings8.2
Cleanliness8.0
Value8.0
+ PraisedAttentive and professional staff · High-quality and diverse dining options · Clean and excellent spa facilities · Well-equipped children's activities and pools
- ComplaintsSome rooms lack AC or fans · Check-in or room assignment errors · Minor service details or duration issues · Hot rooms with noisy fans

KEYIdeal for those seeking premium service and spa experiences. Confirm bookings in advance and note facility differences in new wings.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located in the heart of Sutton Coldfield with a high location score of 9.0/10 based on 205 reviews, guests find it convenient and elegant.
diningWhat dining options are available and how is the quality?+
Features four restaurants including The Ryder Grill, a coffee shop, and 24-hour room service. Reviews praise the rich and high-quality dining options.
familyIs this hotel suitable for families?+
While facilities are excellent, note that children are not allowed (children_allowed: false). It is better suited for adults or specific age groups.
coupleWhat makes it special for couples?+
Couples praise personalized service like birthday surprises and dietary care. Proposal packages and professional spa treatments make it ideal for romance.
serviceHow is the staff service attitude?+
Service scores 9.0/10. Guests highly praise enthusiastic and professional staff, specifically mentioning names like Abbie and Dave, despite some booking communication issues.
facilityHow are the spa and fitness facilities?+
Features a full-service spa, health club, and fitness facilities. The spa, especially 'Fire & Ice', is highly rated by guests for its value and relaxation.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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