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Mandarin Oriental Ritz, Madrid

★★★★★·9.4/ 10Excellent
MMandarin Oriental·Fans of M.O.·Hotels
153 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 85 facilities +
Review
Official

Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. At Mandarin Oriental Ritz, Madrid, a selection of rooms can be found that showcase unique design elements such as a separate living room. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and television as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and mini bar. Maintain your cleanliness and comfort using toiletries and bathrobes available in select guest restrooms. Each morning at Mandarin Oriental Ritz, Madrid, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Concerned about your dining preferences? Fret not! Mandarin Oriental Ritz, Madrid offers an assortment of culinary varieties featuring kosher choices, catering to all tastes. Indulge in the numerous pursuits available at Mandarin Oriental Ritz, Madrid. Begin your holiday perfectly by taking a plunge into the swimming pool.

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Guest scores & sentiment

From 299 guest reviews · multi-source · as of 2026-07-09

Guests praise the luxurious ambiance, prime location, and exceptional personalized service, especially concierge and butlers. Common complaints include slow breakfast service, poor soundproofing causing corridor noise, and minor issues with bed comfort and bathroom safety features.

Dimension scores · cross-source

Location9.8
Cleanliness9.8
Facilities9.6
Surroundings9.6
Service9.3
Value8.6
PraisedExceptional and attentive service · Prime location near Prado/Retiro · Luxurious facilities and design · High-quality dining options
ComplaintsSome rooms are small · Uncomfortable beds or poor soundproofing · Limited breakfast variety · Slow restaurant service

KEYIdeal for travelers seeking luxury and service. Request quiet rooms if sensitive to noise; proactively address slow breakfast service.

FAQ · grounded in hotel data & reviews

locationHow is the location? What landmarks are nearby?
Located in the heart of Retiro with a 9.8 score, it is steps from Retiro Park and major museums like the Prado and Reina Sofia.
serviceWhat is the level of service?
Service scores 9.3, with guests praising the personalized care from concierge and butler teams, resulting in a 99% recommendation rate.
diningHow is the dining experience? Any notes?
Five acclaimed restaurants overseen by Chef Quique Dacosta offer excellent dining, though some guests note slow breakfast service response times.
roomHow is the soundproofing and comfort?
While soundproof rooms are available, some guests report corridor noise and minor bed comfort issues, so request quiet rooms if sensitive.
facilityWhat fitness and leisure facilities are available?
Features a luxury wellness center with pool, steam room, and fitness center (surcharge). Facility score is 9.6, though some details need improvement.
familyIs this hotel suitable for families?
Highly suitable with family rooms, kid meals, and pet-friendly options. Families appreciate personalized welcome gifts and connecting rooms, despite slow breakfast service.
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