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Holiday Inn Express Exeter East by IHG

★★★·8.9/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
📍Guardian Road Exeter Business Park, Exeter, England, EX1 3PE · Exeter ↗
📞+443719021611·Official site ↗
2000-03-01 opened· 149 rooms· Check-in 03:00 PM / out 11:00 AM
Free breakfast24-hour front deskLuggage storageFree WiFiFree buffet breakfastFree breakfastAll 17 facilities +
Review
Official

Holiday Inn Express Exeter East is off Junction 29 of the M5, a 5-minute drive from Exeter Airport and a 15-minute drive from the city centre. Park at the hotel for £7 per day, via YourParkingSpace. Catch a train to London from Pinhoe Station, one mile away. Entertain the whole family at Crealy Theme Park with over 60 rides and attractions, less than four miles from the hotel. Venture beneath the bustling city streets on a guided tour of Exeter's Underground Passages then enjoy a trip to the Royal Albert Memorial Museum, five minutes apart. Exeter Cathedral dates back to the 12th century and is a must if you’re sightseeing. Attend events at Powderham Castle, 20 minutes away or visit Exeter Quayside’s cafes, restaurants and bars are popular with locals and visitors. Admire the beautiful views of Dartmoor National Park, just 30 minutes away, or walk along the picturesque Jurassic Coast beaches for some fresh air. After busy days sightseeing, relax in your convenient room with free Wi-Fi and a flat-screen TV. Order drinks or pizzas from the bar and wake up to a buffet breakfast included in your stay.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, clean rooms, and convenient location. Main complaints involve paid parking fees, noise issues, and inconsistent breakfast quality.

Dimension scores · cross-source

Cleanliness9.1
Surroundings9.0
Service8.8
Location8.6
Facilities8.2
Value8.2
Rooms8.0
＋ PraisedFriendly and efficient staff · Clean and tidy rooms · Good breakfast variety · Convenient location
－ ComplaintsLift frequently out of order · Parking fee dissatisfaction · Some facilities are worn · Noise issues

KEYSuitable for drivers accepting parking fees. Quiet seekers should verify room specs.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
With a location score of 8.6, guests praise its convenient transport. The hotel offers accessible parking and shuttle options, making it ideal for travelers needing easy access.
diningIs breakfast included? How is the quality?＋
Complimentary buffet breakfast is provided. While highly recommended, some guests note limited choices during peak hours. IHG Diamond+ members receive official free breakfast perks.
serviceWhat is the staff attitude and professionalism like?＋
Service scores an impressive 8.8, a top guest satisfaction area. Staff at the front desk and breakfast area are consistently praised for being friendly, efficient, and professional.
roomHow clean and comfortable are the rooms?＋
Cleanliness scores 9.1, with rooms noted for being tidy and beds comfortable. However, some guests mention average soundproofing, so noise-sensitive travelers should inform the front desk.
policyWhat are the check-in and check-out times?＋
Check-in is after 15:00 and check-out is before 11:00. IHG Platinum+ members may qualify for late checkout, subject to availability.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Friendly staff, clean rooms, convenient location, comfortable beds. Cons: Paid parking with complex processes, poor soundproofing in some rooms, outdated facilities, and inconsistent breakfast quality.
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