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Al Bustan Palace, a Ritz-Carlton Hotel

★★★★★·9.4/ 10Excellent
·Resorts
1985 opened · 2006 renovated· Check-in 03:00 PM / out 12:00 PM
Boat tours nearbyComprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrersMeeting roomsFitness facilitiesAll 79 facilities +
Review
Property information · Agoda

Experience an abundance of unparalleled facilities and features at Al Bustan Palace, a Ritz-Carlton Hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Al Bustan Palace, a Ritz-Carlton Hotel, as the hotel's laundromat and dry cleaning service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Al Bustan Palace, a Ritz-Carlton Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. No matter your specific dietary needs, rest assured that you will enjoy a delicious meal at Al Bustan Palace, a Ritz-Carlton Hotel, as they offer an array of kosher and halal choices. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Al Bustan Palace, a Ritz-Carlton Hotel · 万豪金卡入住报告(2023年3月)

  • 2pm
  • 基础房升级到了有泳池access的房
  • 酒吧券
  • 自助的晚餐和早餐都完美,甩开当地其他普通五星级酒店好几条街
2023-04-26

****111b5 · 2023-04-26 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the grand lobby, private beach, and exceptional service, often feeling at home. Common complaints include dated facilities, small bathrooms, insufficient outlets, and occasional issues with booking errors, noise, or indifferent check-in.

Dimension scores · cross-source

Surroundings9.6
Cleanliness9.4
Facilities9.1
Service9.0
Location9.0
Rooms8.8
Value8.0
+ PraisedExceptional and warm staff service · Stunning palace architecture and gardens · Excellent and varied food options · Beautiful beach and pool areas
- ComplaintsSome rooms feel dated or small · Odd card swipe rule to exit at night · Insufficient outlets or bright clocks · Occasional service lapses

KEYIdeal for luxury seekers. Verify room details, consider facility age, and bring adapters.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it easy to access the beach?+
Located on a private beach with stunning views (Environment score 9.6). Guests praise its beautiful, private environment and grand lobby, ideal for those seeking tranquility.
diningWhat dining options are available? How is the breakfast quality?+
Offers international cuisine at Al Khiran Terrace and 24-hour room service. Breakfast is well-regarded, especially Turkish dishes. Note that breakfast incurs an extra charge.
familyIs this hotel suitable for families? What child-friendly facilities are there?+
Highly suitable for families. Features a kids' club and supervised activities. Guests appreciate personalized services like custom meals and upgrades, though some rooms may have odors or AC issues.
coupleWhat makes it special for couples?+
Most popular among couples (94 reviews). Guests highly praise the palace-like architecture, well-maintained garden beach, and warm service. The private environment is ideal for romance.
roomHow are the room facilities? Any notable downsides?+
Rooms feature Select Comfort beds and private balconies, but facilities appear dated (Room score 8.8). Common complaints include small bathrooms, insufficient outlets, and occasional odors.
serviceWhat is the level of service like?+
Service is highly praised (Score 9.0), with guests noting a 'home away from home' feel and exceptional care from staff. Multilingual staff and concierge are excellent, though occasional indifference occurs.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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