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NH Madrid Atocha

Name: NH Madrid Atocha
Address: Paseo Infanta Isabel, 9, Madrid, ES

★★★·8.7/ 10Recommended

·Hotels

📍Paseo Infanta Isabel, 9 · Madrid ↗

📞+34918099222·Official site ↗

Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsAll 36 facilities +

Review

Official

The NH Madrid Atocha hotel, formerly known as NH Sur, is located right across the street from the Atocha train station. This means guests can enjoy easy access to the whole city, including the airport, as well as high-speed trains to Seville and Córdoba. The location is also perfect for exploring Madrid's top sites, with the famous Art Triangle - the Prado, Reina Sofia and Thyssen Museums - within a 15-minute walk, while the city center is just four stops away from the nearby Atocha Renfe metro station. NH Madrid Atocha has 68 pastel-colored rooms with sleek hardwood flooring. The rooms are functional and are equipped with free Wi-Fi and satellite TVs. We want breakfast to be the highlight of your morning, so we offer a wide variety of options, including local specialties, such as tortilla de patatas, or churros and hot chocolate. Around the hotel, guests will find some of Madrid's top restaurants and our staff will be happy to recommend delicious options. If you are in the city on business, we have a compact meeting room for up to 20 people.

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location near Atocha station, cleanliness, and staff service. Main complaints involve small room sizes, high prices relative to value, and occasional issues like AC failure or theft.

Dimension scores · cross-source

Location9.4

Surroundings9.4

Service9.1

Rooms8.8

Cleanliness8.8

Wi-Fi8.6

Facilities8.3

Value7.5

＋ PraisedExcellent location · Good staff service · Clean and comfortable rooms · Excellent location near station

－ ComplaintsSmall rooms · AC issues · Poor value for money · Small room size

KEYIdeal for transit-focused travelers. Budget-conscious guests should verify room size and price value.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located?＋

Yes, it sits directly opposite Atocha Railway Station and near the metro, Retiro Park, and the Reina Sofía Museum. The location dimension scores 9.4 out of 10 across 80 reviews.

roomHow are the rooms and comfort level?＋

Rooms are bright and soundproof, featuring AC, a 40-inch TV, pillow menu, safe, and rain showers. Beds are praised, though some rooms are compact; the room dimension scores 8.8.

serviceWhat is the service like?＋

Staff are noted for being friendly and flexible, offering laundry service and free newspapers. Across 80 reviews, the service dimension scores 9.1 with an overall rating of 8.4.

policyWhat are the check-in/out times, and are pets or children allowed?＋

Check-in is at 15:00 and check-out at 12:00. The property welcomes children, allows pets, and maintains a completely non-smoking environment.

pros_consWhat are the main pros and cons reported by guests?＋

Guests praise the excellent location, high cleanliness, and comfortable beds, while noting compact rooms, modest value, occasional AC faults, and theft alerts. The recommendation rate is 99%.

coupleIs this hotel suitable for couples or solo travelers?＋

It is highly suitable for both. The station proximity aids transit and sightseeing, while soundproof rooms and comfortable beds enhance the stay for couples and solo travelers.

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

NH Madrid Atocha

Guest scores & sentiment

Room types · 3

Superior Double or Twin Room

Standard Double or Twin Room

Basic Single Room

Facilities · 36

Nearby & map