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The Castle Hotel

★★·8.3/ 10Recommended
·Hotels
📍11 High Street, Coldstream, Scotland, TD12 4AP · Coldstream ↗
Express check-outFree breakfastExpress check-in/check-outPicnic areaFree breakfastExpress check-outAll 10 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-14

Guests praise central location, friendly staff, and high-value food, especially breakfast. Main complaints involve aging facilities, poor soundproofing, noise from vents or neighbors, and occasional uncomfortable bedding.

Dimension scores · cross-source

Service9.2
Location9.2
Rooms8.8
Cleanliness8.8
Value8.7
Facilities8.5
Wi-Fi8.4
＋ PraisedFriendly and helpful staff · Excellent breakfast · Good value food · Spacious and clean rooms
－ ComplaintsPoor soundproofing/noise · Tired facilities needing refurbishment · Uncomfortable beds/pillows · Low shower pressure

KEYSuitable for those valuing location and food. Noise-sensitive guests should beware; expect aged facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?＋
It has a prime location, within a 5-minute walk of Home Park and Coldstream Library, with easy access to Henderson Park and Hirsel Golf Club.
diningIs breakfast included? How is the dining experience?＋
Yes, a complimentary full breakfast is served daily, highly praised by guests for being rich, delicious, and good value.
serviceHow is the staff service?＋
Staff are highly praised for being friendly and warm, with a service dimension score of 9.2.
roomAre the rooms spacious and clean? How is the stay?＋
Rooms are generally spacious and clean (score 8.8), but some guests note aged facilities, odors, or vent noise.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 14:00 and check-out at 11:00. Pets are allowed, and express check-in/out services are available.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Central location, friendly staff, excellent breakfast, spacious rooms. Cons: Poor soundproofing, aged facilities, low shower pressure, inconsistent bedding comfort.
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