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Alea Tulum

Name: Alea Tulum
Address: Fracc tankah III, mza 3, lte 28, tulum, q. Roo, Tulum, MX

★★★★·9.2/ 10Excellent

·Hotels

📍Fracc tankah III, mza 3, lte 28, tulum, q. Roo · Tulum ↗

📞+529841476570·Official site ↗

Check-in 03:00 PM / out 12:00 PM

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 96 facilities +

Review

Official

Located in the peaceful Tankah Bay, Tulum, this hotel offers an intimate experience surrounded by nature, just steps away from the stunning Cenote Manatí. Its privileged location provides easy access to Xel-Há water park, the iconic Tulum Mayan ruins, as well as Playa Paraíso and Tulum’s vibrant hotel zone. The property features two outdoor swimming pools and direct beach access, perfect for enjoying crystal-clear waters and snorkeling. Guests can enjoy breakfast service with à la carte options at our sister properties, Mereva or Nerea Tulum, enhancing their culinary experience. The hotel offers 21 thoughtfully designed rooms, equipped with espresso machines, bathrobes, complimentary Wi-Fi, Smart TVs with satellite channels, comfortable sitting areas, rainfall showers, and complimentary bottled water. For greater comfort and flexibility, renting a car is highly recommended, allowing guests to fully explore the area while taking advantage of our complimentary on-site parking.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise stunning ocean views, exceptional staff service, and delicious breakfast. Common complaints include remote location requiring transport, seaweed on the beach, cold swim-up pools, and occasional construction noise.

Dimension scores · cross-source

Cleanliness9.4

Service8.6

Surroundings8.4

Facilities8.2

Location8.2

Value7.6

＋ PraisedStunning ocean views and privacy · Friendly and attentive staff · Free water sports equipment · High-quality dining

－ ComplaintsSwimming pool too cold · Remote location requires transport · Construction noise disturbance · Inconsistent food quality

KEYIdeal for travelers seeking privacy and ocean views who have transport. Expect potential seaweed, cold pools, and construction noise.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get around?＋

The hotel is near Tankah Bay but in a remote area. Guests note that transport is necessary, and nearby dining options are limited and pricey.

diningHow is the breakfast and dining?＋

Breakfast is highly praised for being delicious and abundant. The on-site restaurant serves Mexican cuisine, though some guests noted occasional food quality issues.

familyIs it good for families? What facilities are available?＋

Family-friendly with family rooms, outdoor pools including a shallow end, and free water sports gear. Note the rocky beach and remote location may increase travel costs.

roomWhat are the room facilities and service like?＋

Rooms feature AC, flat-screen TVs, and private bathrooms, some with kitchens. Cleanliness scores 9.4, though soundproofing is average with occasional construction noise.

facilityWhat leisure and fitness facilities are there?＋

Facilities include an outdoor pool (some report cold water), hot tub, fitness center (surcharge), spa, and evening entertainment. Free bikes and terraces are also available.

policyWhat are the check-in and check-out times?＋

Check-in is after 15:00 and check-out is before 12:00. Express and private check-in/out services are available, along with free luggage storage.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Casa Alea Tulum

2 × Queen bed400 ㎡up to 10

Guests will have a special experience as the holiday home features a pool with a view. This spacious holiday home consists of 1 living room, 4 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Guests will find a refrigerator, kitchenware, an oven and a microwave in the kitchen. The holiday home also offers a barbecue. Featuring a terrace with sea views, this holiday home also provides air conditioning and a flat-screen TV with streaming services. The unit offers 5 beds.

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Sky View

1 × Extra-large double bed (Super-king size)59 ㎡up to 2

This suite's standout feature is the pool with a view. The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as sea views. The unit has 1 bed.

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Beach Front Swim-up

1 × Extra-large double bed (Super-king size)39 ㎡up to 2

This double room has a bathrobe, air conditioning and seating area. It also features a mini-bar.

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Main Room Beach Access

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed39 ㎡up to 3

This air conditioned double room has a mini-bar, cable TV and iPod dock.

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Ocean Front

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed39 ㎡up to 4

This air conditioned double room has a balcony, tile/marble floor and mini-bar.

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Ocean View

1 × Extra-large double bed (Super-king size)39 ㎡up to 2

This suite features a balcony, air conditioning, mini-bar and cable TV.

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Swim-up Room

1 × Extra-large double bed (Super-king size)39 ㎡up to 2

This air conditioned double room features a view, mini bar and satellite TV.

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Facilities · 96

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxSoundproof roomsHot tub/JacuzziCar hireMassage servicesPacked lunchesParkingPets allowedTerraceCurrency exchangePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceHeated poolEvening entertainmentOutdoor furnitureFruitsShallow endPet bowlsSpa/wellness center servicesBeauty ServicesManicurePedicureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionals24-hour securityDelivered food - securely coveredSecurity alarmKey card accessMobile app for room serviceInternet accessJapanese gardenFitness facilities (surcharge)Fishing nearbyExpress check-inExercise/lap poolNo accessible shuttleConcerts/live showsOffsite parking discounted rates availablePaddle boating nearbyPool sun loungersPrivate beach nearbyScuba diving on siteSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach yoga on siteBeach umbrellasBeach toysSnack bar/deliSnorkeling on siteBeach club nearby (surcharge)Swimming nearbyTelevision in common areasVegetarian menu options availableAccessible shuttleWater sports equipmentWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

Alea Tulum

Guest scores & sentiment

Room types · 7

Casa Alea Tulum

Sky View

Beach Front Swim-up

Main Room Beach Access

Ocean Front

Ocean View

Swim-up Room

Facilities · 96

Nearby & map