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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

★★·8.7/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2018 opened· 100 rooms· Check-in 04:00 PM / out 11:00 AM
FirepitFree breakfast24-hour front deskFree WiFiOutdoor pool - seasonalFree buffet breakfastAll 20 facilities +
Review
Official

Welcome to the newest Holiday Inn Express and Suites® in the East Valley area. Designed for both business and pleasure travelers, our exciting new hotel is situated just off Hwy 60 convenient to businesses and attractions in Gilbert, Mesa and Tempe, and just minutes away from Phoenix Sky Harbor International and Mesa Gateway Airports. Whether you're travelling to the east Valley area to attend a conference, unwind on vacation, visit family, or enjoy a romantic getaway, our spacious and quiet rooms and suites are specially designed to satisfy your needs. Join us for a complimentary hot breakfast to get your day started right. Enjoy great amenities such as free in-room Wi-Fi, 43” HDTV w/Cable, a fitness center, a private oasis featuring a designer swimming pool, large hot tub, fire pits, BBQ grills and comfortable lounging areas to socialize or unwind under swaying palm trees. Whenever you're working, relaxing or resting at our beautiful hotel, there's plenty to see and do in the East Phoenix-Gilbert/Mesa area. Business travelers will appreciate the proximity of major companies such as Banner Health/MD Anderson, Boeing, Motorola, Sprint, AT&T, Go Daddy, Dignity Health, Arizona State University, US Airways, Intel, and General Motors. Locally, the Gilbert/Mesa area is home to numerous hospitals and medical centers, shopping, unique and fine dining, as well as outdoor activities including golf, tennis, biking, and hiking.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 235 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, spacious rooms, and excellent breakfast. Complaints focus on cleaning lapses (hair/dust), facility malfunctions (TV/phone), and pool maintenance, with rare severe hygiene reports.

Dimension scores · cross-source

Value10.0
Service9.0
Location9.0
PraisedNew and clean facilities · Friendly and helpful staff · Comfortable beds and good sleep · Excellent pool and leisure area
ComplaintsAverage soundproofing · Tricky lobby entrance

KEYIdeal for families/business travelers valuing service and breakfast. Inspect room facilities and cleanliness upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
The location is convenient (score 9.0), near medical centers, golf courses, and museums with various airport options.
diningDoes the hotel offer breakfast? How is it rated?
Free buffet breakfast is provided and praised as excellent and abundant by guests, with a service score of 9.0.
serviceHow is the front desk service? Is it 24/7?
There is a 24-hour front desk. Guests highly praise the friendly and professional staff.
roomHow are the room size and comfort?
Rooms are spacious and comfortable, but some guests reported cleaning lapses or facility malfunctions.
facilityWhat fitness and leisure facilities are available?
Features include a 24-hour fitness center, seasonal outdoor pool with loungers, spa tub, and firepits.
policyWhat are the check-in and check-out times?
Check-in is at 16:00 and check-out at 11:00. Pets are allowed, but children are marked as not allowed.
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